Novotel Brisbane South Bank
Our check-in time is 2pm and check-out 11am.
Early check-in is subject to availability and a fee may be applied.
In case you are running early, you are welcome to leave your luggage in the hotel before checking in.
Our reception is open 24 hours, so you can check-in at any time.
Please note that the doors will be locked after 11pm. Please ring the intercom and our team will be able to open the doors.
We are not a pet-friendly hotel, so you cannot bring your furry friend.
In case you require a guide dog, you are both welcome.
Payment requirements differ for each type of booking, so read carefully all terms and conditions at the time of the booking.
On check-in, you will be required to present a physical credit card and AUD$1 will be held for future incidentals, such as in-room dining or laundry.
We offer free of charge Wi-Fi to all our guests. In case you require a high-speed connection, our reception team can assist you.
Please note a fee may be applied for high-speed internet.
The buffet breakfast inclusion differs for each type of booking, so read carefully at the time of booking.
You can include buffet breakfast in your rate during check-in. Our buffet breakfast is AUD$39 per person and kids under 16 eat free with eating with a paying adult.
The buffet breakfast includes hot and cold selection, omelette station, smoothie station, authentic French pastries, gluten-free options, freshly sliced fruits and more.
We also offer in-room breakfast at different costs. Please check our menu.
We offer nine different room types.
If you are looking for enhanced comfort and privacy, we recommend the Corner ‘N’ Rooms.
Or to enjoy extra private courtyard access to our pool, our ‘N’ Room with Pool Access is the best choice.
You can find more information about it on the Rooms page, and don’t hesitate to reach out to our team if you have any questions.
Unfortunately, our room layout does not have a balcony.
Yes! Our Green Terrace has a playground and kids pedal cars. We also offer park equipment and board games.
Of course! Children under 16 enjoy free buffet breakfast when eating with a paying adult.
And every child received one welcome gift on arrival.
Unfortunately, no. But we offer free guided kids activities during School Holidays* and a magician or balloon twister to mesmerise the kids every Sunday during breakfast.
We love to know when you are celebrating a special occasion! Please specify at the time of your booking, or let our team know, so we can make your stay extra special.
We are proudly a multicultural team.
All our staff members speak English, depending on the team on duty, you can find Filipino, Spanish, French, Portuguese, Mandarin speakers.
Dry cleaning services can be requested at the hotel for an additional cost.
Please see our reception team for more details.
Unfortunately, no.
Yes! We can storage your luggage for a short time, if required.
There are limited onsite secure underground parking spaces available at $32 per car per 24 hour period (self-parking). This carpark’s height limit is 2.3 metres, and is accessible by lifts from the hotel lobby.
Spaces are subject to availability.
Unfortunately we are unable to reserve carpark spaces and it is on a first-come first-served basis.
In the event that the onsite carpark does fill, we have negotiated a discount for hotel guests at the nearby Brisbane Convention & Exhibition Centre (BCEC) carpark. This is located a short 5 minute walk (2 minute drive) just 230m from the hotel and is at a discounted rate of $28 per car per 24 hour period.
Guests are able to unload their cars in the Novotel driveway using the Porter’s Trolley’s available, check in and store their bags at the hotel, then self-park in the nearby BCEC for the duration of their stay. To redeem this discounted offer, please present BCEC entry ticket to reception team and they will be able to provide the discounted exit ticket.
Unfortunately we do not offer a hotel-operated airport transfer service, or have the facilities to organise airport transfers.
I have compiled a list below of some transportation options available from Brisbane Domestic and International Airport terminals for your records.
– Taxis are able to pick-up passengers directly at the Arrivals terminal. A typical cab fare ranges between AUD$45.00 to AUD$80.00 for a one way trip, depending on standard sedan or maxi taxi. More information can be found: https://www.airport-brisbane.com/taxi.php.
– Airtrain services operate approximately every 20 minutes and depart from both Domestic and International Airports. Prices are approximately $18 per passenger. The Airtrain stops at South Brisbane Train Station, which is the closest train station to our property – only approximately 5 – 7 walk away. You are able to purchase a ticket at the train station or pre-book via https://www.airtrain.com.au/
– Private transfers can be organised through services such as Limoso at www.limoso.com.au. They offer luxury vehicles starting from AUD$85.00 one way.
– Con-X-Ion is a third party service that offers airport transfers from approximately AUD$25.00 per person one-way. Bookings are essential as these run at scheduled times during the day. You can book online via: https://www.con-x-ion.com/
Yes. We not only offer Accessible ‘N’ Rooms but also all the facilities, conference spaces, restaurant and bar areas can be accessed by guests with limited mobility.
We also offer pool access equipment.
